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PRIVACY POLICY

Protecting your privacy is very important to us.

This privacy policy (the "Policy") describes how Raid ("Raid") collects, uses and discloses the personal information you provide us ("you").

By using the Raid website (https://www.hey-infiniti.com) (the "Website"), you agree to the collection, use and communication of your personal information pursuant to this Policy.

Collection, use and disclosure of Personal Information

Personal Information

The term "Personal Information" means information about you that can be used to identify you. Depending on the circumstances, the personal information we may collect from you includes your name, birthday, email or mailing address, telephone number, or vehicle preferences.

Collection and use of Personal Information

Raid collects your Personal Information to compile a file on you and serve you better.

You can view the home page or browse the Website without your Personal Information being collected or used. Raid only collects Personal Information that you voluntarily provide.

Raid uses your Personal Information to put you in touch with third party advertisers of vehicles for sale or rent and to promote its service. Raid also uses, keeps and communicates your Personal Information in order to improve its Website by adding new components and features.

Purposes for which Raid uses your Personal Information include:

  • To inform you of new products and services we will be providing, to the extent permitted by law;
  • For marketing purposes and market research, to the extent permitted by law;
  • Internally, to help Raid improve its Website and service;
  • For answering questions regarding the Website and providing customer service;
  • For making and/or confirming an appointment with a dealer and solicit your feedback after an appointment;
  • In order to carry out and complete a business transaction, as the case may be;
  • Any other use authorized by law.

Disclosure of Personal Information

Raid does not sell or disclose your personal information to third parties, except in the following specific cases:

  • Your personal information may occasionally be communicated to third parties if such information is necessary for their service delivery or the performance of their contract. For example, a third party may have access to your personal information in order to handle postal mailings or telephone and electronic communications on behalf of Raid, Hey infiniti, and all active and past dealerships of the platform:

    • Bélanger Chrysler : 8501, COUNTY ROAD EAST 17, ROCKLAND, ON, K4K1K7
    • Boucherville Chrysler : 1561 rue Ampère, Boucherville, QC, J4B5Z5
    • Champlain Dodge Chrysler : 3350 rue Wellington, Verdun, QC, H4G1T5
    • Chicoutimi Chrysler : 829 blvd TALBOT, Chicoutimi, QC, G7H4B5
    • Donnacona Chrysler & Fiat : 160 rue Commerciale, Donnacona, QC, G3M1W1
    • Dupont & Dupont Chrysler : 951, BOULEVARD ST-JOSEPH, GATINEAU, QC, J8Z1S8
    • En Direct Chrysler : 5655, Rue Trudeau, St-Hyacinthe, QC, J2S1H5
    • Girard Auto : 2950 rue Des Prairies, Trois-Rivières, QC, G8V1W5
    • Giroux Chrysler : 1371 Rue Principale E, Sainte-Agathe-des-Monts, QC, J8C1M1
    • Grenier Chrysler : 1245 montée Masson, Terrebonne, QC, J6W6A6
    • Hawkesbury Chrysler : 1030 Spence AVE, Hawkesbury, QC, K6A3H9
    • INACTIF St-Basile Chrysler : 225 boul Sir-wilfrid-laurier, Saint-Basile-le-Grand, QC, J3N1M2
    • Kollbec Gatineau Chrysler : 812, West Maloney Blvd, Gatineau, QC, J8T3R6
    • La Maison Chrysler Charlesbourg : 15070 boul Henri-bourassa, QUEBEC, QC, G1G3Z4
    • La Pérade Chrysler : 671 rue Principale, Sainte-Anne-de-la-Pérade, QC, G0X2J0
    • Landry Automobile : 103, Boulevard Curé-Labelle, Laval, QC, H7L2Z2
    • Lasalle Chrysler : 7315 blvd Newman, Lasalle, QC, H8N2K3
    • Lestage & Fils : 699 rang Notre-dame, St-Remi, QC, J0L2L0
    • Longue Pointe Chrysler : 6200 blvd MÉTROPOLITAIN E, Montréal, QC, H1S1A9
    • Myers Infiniti : 394 West Hunt Club Rd., Ottawa, ON, K2E1B2
    • Nicolet Chrysler : 3975, boul. Louis-Fréchette, Nicolet, QC, J3T1M7
    • Oakville Infiniti : 2270 South Service Rd W, Oakville, ON, L6L5M9
    • St-Hyacinthe Chrysler Jeep : 1155 Boulevard Choquette, Saint-Hyacinthe, QC, J2S0C4
    • Victoriaville Chrysler : 34 boul Arthabaska E, Victoriaville, QC, G6T0S7

  • Raid may disclose your Personal Information to third parties to comply with the law or at the request of a government body, or in the event of Raid’s sale, merger, reorganization, dissolution or similar event, including during the course of any due diligence process.
  • Where appropriate, Raid requires third parties to enter into an agreement providing for adequate precautions to protect your Personal Information.

Only employees who need to access your Personal Information for the performance of their duties for the purposes listed above will have access to your Personal Information. Such employees are bound to maintain the confidentiality of the information as well as to handle it responsibly and in compliance with the applicable law and this Policy.

Solicitation

Providing Raid with your email address or telephone number indicates that you consent to Raid contacting you by email. This consent authorizes Raid to send you any information regarding the Website, to inform you of other services and opportunities that may interest you, and to get your opinion on the quality of the Raid Website.

If you no longer wish to be contacted by email, you may send a written request to the Raid privacy officer at the following address and your request will be treated within 5 days:

Links to other websites

Raid posts some links to other websites on its Website.

Raid assumes no liability regarding the collection, conservation, use and communication practices of these websites regarding Personal Information. Raid urges you to examine the privacy policy posted on any site you visit before providing any Personal Information that could be used to identify you.

Accessing your Personal Information and complaints

Your Personal Information is kept on the servers of our third party service provider, iWeb, in Montreal, Canada.

Subject to the applicable legal restrictions, you are entitled to access your file and correct your Personal Information by sending Raid a written request to that effect.

Raid makes every reasonable effort to ensure the updating, accuracy and integrity of your Personal Information. It is, however, your responsibility to inform Raid promptly of any change of name, address or other relevant element of your Personal Information.

We also urge you to contact Raid if you have any concerns or complaints regarding your Personal Information or this Policy.

Contact

To send written requests or to obtain information on this Policy, you can contact the Raid privacy officer at:

Amendment to the Policy

Raid reserves the right to amend this Policy at any time. We therefore encourage you to visit our Website regularly to consult the most recent version.

This Policy was last updated on 17-07-2024